coaching Benefits

Coaching ROI  - Reported by Forbes.

  • Companies that offer training alone experience a 22.4% increase in productivity, but when combined with coaching that figure rises to 88%.  Gerald Olivero, Denise Bane & Richard Kopelman, Public Personnel Management. 

 

  • A conservative estimate of the monetary payoff from coaching, according to Fortune magazine, is that managers describe an average return of more than six times the cost of coaching. 

  • Companies that combine coaching with training increase employee productivity by over 80%.  Bureau of Justice statistics, June 2001. 

  • A Manchester, Inc. study in 2001 demonstrated a 7-fold return on investment from coaching. 

Benefits to Businesses who provided coaching reported the following increases:

  • Productivity (53%) 

  • Quality (48%) 

  • Organizational strength (48%) 

  • Customer service (39%) 

  • Reducing customer complaints (34%) 

  • Retaining executives who received coaching (32%) 

  • Cost reductions (23%) 

  • Bottom-line profitability (22%) 

Benefits to Executives who received coaching reported the following improvements: 

  • Working relationships with direct reports (77%) 

  • Working relationships with immediate supervisors (71%) 

  • Teamwork (67%) 

  • Working relationships with peers (63%) 

  • Job satisfaction (61%) 

  • Conflict reduction (52%) 

  • Organizational commitment (44%) 

  • Working relationships with clients (37%)